Since the launch of our first destination in 2010, we’ve maintained the same beliefs for each subsequent destination we’ve added to the portfolio. We feel the only way to really do justice to a country is to give it a dedicated website, packed with ideas, hotels, destinations and excursions above and beyond the standard fare most websites serve up. We then back that up with a very experienced team (on average we each have over 10 years industry experience and have visited our destinations numerous times, if not actually lived there); that experience enables us to give honest, helpful advice and put together tailor-made holidays to your exact specifications. Finally we believe in sensible pricing: pricing that means tailor-made travel is affordable and not just limited to the luxury end of the market.
In January 2015 we were delighted to win our first award, taking bronze in the much-coveted and very competitive Wanderlust Top Tour Operator Awards; we backed this up by winning a place on shortlist again in 2016 and 2017. Then in 2018 we achieved one of our original business goals, winning a Wanderlust Top Tour Operator Gold Award with a 100% client satisfaction rating. Wanderlust Awards are based on a client satisfaction rating rather than simple number of votes, and the standards are incredibly high with 99%+ usually required to secure first place. So winning these awards brings us a great deal of pleasure and pride as it means we have lots of very happy clients!
You can read further about our clients’ experience of Holiday Architects by visiting our Trustpilot page found here.
Tailor-made travel starts with a blank sheet of paper and a conversation with one of our experts, and finishes with a holiday that’s been designed specifically for you. Nothing is set, nothing is off-the-peg, or off limits. You depart when you want, see what you want, stay where you want. It used to be that tailor-made travel was a relatively expensive way to go on holiday, but this isn’t the case any more: and we’ll make sure we stick to whatever budget you give us for the trip.
How We Work
After you initially contact us, we’ll always try and have a conversation with you, just to make sure we’ve completely understood what you’re looking for from the holiday, and to discuss some initial ideas with you. We’ll then go away and put together a bespoke itinerary based on that conversation and your requirements. Once you’ve received this, it is by no means our last and final offer, but rather a first draft: we fully expect to go back and forth with you making changes and tweaks until we have exactly the trip you are looking for. You’ll only part with your money once you’re completely happy with the holiday we’ve put together for you. Your money is 100% protected either by our ATOL bonding (for holidays including flights to/from the UK) or through our Travel Vault membership (for all other holidays).
Currently raising her own travel tribe, Sophie is enjoying maternity leave and will be returning to Holiday Architects in late 2019/early 2020.
Sophie’s passion for travel developed at an early age after being lucky enough to jet around the world on long haul holidays with her adventurous family. Realising the rewards of travel, Sophie later studied International Tourism Management at university and moved to New Zealand to live, work and travel the country by campervan. Not long after she was off again, this time landing in India to begin a solo journey throughout South East Asia. Her travels have seen her cycling through the fabled temples of Angkor, living in jungle lodge tree-houses in Thailand and even training to be a mahout in Burma! After falling in love with South East Asia, Sophie has been lucky enough to travel through Cambodia, Vietnam, Malaysia, Thailand, Singapore, Indonesia & Burma. She continues to return to Asia on a regular basis to scout out the best hotels, guides and excursions to keep our product on the quirky side. Away from the office, she’s a country bumpkin likely to be found exploring the Cotswolds, heading to the races or relaxing in a local pub with friends. She’s also a big fan of anything to do with Christmas!
Fenton has clocked up the air miles over the years, having been fortunate enough to spend time travelling around over 80 countries… but it is Asia that draws him back time and time again. A keen photographer, die-hard foodie, and complete geek for all things history, architecture and culture, this is a part of the world he loves to talk about – and will share his stories with anyone who’ll listen!
By returning year after year to southern Asia, he has seen quiet destinations slowly grow into bucket-list must-sees, but loves nothing more than discovering the quiet towns, quirky hotels and local-run restaurants that keep every single trip exciting and new. With over a decade of experience in the travel industry, tailor-making unique trips for customers who share his passion for adventure, Fenton is always happy to wax lyrical about the Far East.
When he’s not experiencing these wondrous places first-hand, he’s most likely to be found enjoying his native Welsh countryside – though possibly from the comfort of a quiet village pub, cider in hand.
Robin is most likely found where there is adventure. Whether that be on two wheels, two feet, in or on the water, even way up high, Robin cannot get enough of it. Since discovering Asia for himself it has opened up a whole new world of excitement. As Robin is a keen travel photographer, food buff, and lover of all things wild, it really double ticks all the boxes. Seemingly endless trekking opportunities, encounters with wonderful locals from all walks of life (full of generosity and kindness), mouth-watering dishes, and a wildly colourful array of wildlife are sure to get him chattering away excitedly.
When not busy planning the most amazing holidays Robin enjoys hiking at home on the Malvern Hills, mountain biking all over the UK, scuba diving trips. He also likes a nice quiet beer by a roaring fire (or in the sun).
Paris previously worked as cabin crew, clocking up the air miles with a total of 32 countries visited during her time with British Airways. Her love for travel was instilled from a young age after visiting relatives in Oregon, Hawaii and New York for two months. Paris’s heritage played and has made her particularly well versed on travel and tourism in Asia. When in Asia Paris is keen to embrace the local culture, better her regional history knowledge and take part in anything that screams adventure.
In her spare time, you can find her in the kitchen cooking up a storm! She loves to cook anything Asian spanning from her heritage and having a family Chinese restaurant in Cheltenham it was always in her blood to cook. She thoroughly enjoys long, country walks and feels at home when around nature. Paris is a social butterfly and enjoys catching up with the girls over a Lychee Martini.
Nick’s first travel experience was at the tender age of 18 when he set off around the USA armed with a lonely planet and a greyhound bus ticket. Following a history degree and 8 years working in the restaurant industry Nick felt the time was right to embark on another adventure, this time South East Asia and Australia. After exploring Malaysia, Borneo, Thailand, Cambodia, Laos and Vietnam by a combination of bus, boat, plane and even motorbike, Nick hired a campervan and drove 11,000km around Australia. With the travel flames well and truly ignited it was almost inevitable Nick would end up working in the travel industry. This has provided him with the opportunity to explore South East Asia in more detail as well as discovering more incredible destinations such as Indonesia and Myanmar.
Behind the scenes, Sophie, Fenton, Paris, Nick & Robin are (ably?) assisted by the two company founders, Damien and Andrew. Both of them had an expat upbringing in the dim and distant past, so it’s almost inevitable they’ve ended up establishing a travel company. Damien is heavily involved in the marketing side of the business, whilst Andrew takes care of day-to-day things, like making the coffee.
Once you pay the deposit for your holiday you’ll be entering into a contract with us, which is governed by our terms & conditions – so it’s particularly important that you read through these before making your booking. Please click the link below for our terms & conditions.
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